🏢 About MBI

Built on relationships.
Proven since 2004.

MBI was founded with a simple premise: build lasting relationships with merchants by offering innovative payment solutions and delivering service that actually makes a difference. Twenty years later, that hasn't changed.

Work with MBI → Get in touch

Registered with Visa & MC since 2004 · Serving the US & Canada

2004
Year founded
VISA
Accepted Here
Registered with Visa & MC since 2004
Independent Sales Organization · Concord, CA
24/7
24/7 Merchant Support
Always available
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Our Story

Your one solution for payment processing.

MBI was founded in 2004 with the premise that we build lasting relationships with our partners by offering innovative payment solutions and providing unparalleled service.

We started with a belief that most merchants were being underserved — stuck with confusing statements, hidden fees, and processors who disappeared after the contract was signed. MBI was built to be different: a company that earns your business every single month by actually showing up.

At MBI, we strive to be your one solution for payment processing — offering innovative tools to help your business run more efficiently and thrive. That means powerful hardware and software at the point-of-sale to make the checkout process smoother, robust cloud reporting to make reconciliation simpler, and security and fraud solutions to protect your business and your customers.

We understand the demands of running a business, and we believe that payment processing should be the last thing you need to worry about. That's why we've built multiple layers of support — from dedicated sales representatives who know your account, to on-site technical help, to 24/7 phone support staffed by real people who pick up the phone.

Twenty years in, our mission is the same as it was on day one: build relationships that last, and make sure every merchant we work with is better off for choosing MBI.

Mobile tableside payment terminal
Compact, powerful and mobile tableside payments
One of dozens of hardware configurations MBI deploys and supports
Founded 2004
Over 20 years of serving merchants across all the United States and Canada — from single-location small businesses to multi-location operations.
What We Believe

The principles that guide everything we do.

These aren't values we put on a wall. They're the commitments that shape every interaction we have with every merchant we serve.

01
Relationships over transactions

We're not in the business of signing merchants and moving on. Every merchant we work with gets a dedicated rep who knows their account, their business, and their goals. We measure success by how long our merchants stay — not by how many we sign.

02
Transparency in everything

Hidden fees, vague statements, and fine-print surprises are the norm in payment processing. At MBI, every charge on your statement has an explanation. We walk you through your pricing before you sign anything, and we stay available to explain it afterward.

03
Service that actually shows up

Most processors treat support as a cost center. We treat it as a core offering. From on-site technical support to 24/7 phone availability, you'll always be able to reach someone who can actually help — not a ticket queue or overseas call center.

04
Technology that works for you

We choose our hardware and processing partners carefully — selecting best-in-class systems that genuinely make merchants' lives easier. We don't sell what's most profitable for us. We recommend what fits best.

05
Earn your business every month

We offer month-to-month agreements because we believe we should have to earn your business continuously — not lock you in and hope you don't notice. If MBI isn't delivering value, you should be free to walk. That accountability keeps us sharp.

06
Processing should be invisible

The best payment processing is the kind you never have to think about. Our job is to set you up correctly, support you proactively, and make sure your payments just work — so you can focus on your customers, your products, and your business.

MBI by the numbers

Twenty years of putting merchants first.

We don't measure our success by how many contracts we've signed. We measure it by how many merchants are still with us — and how much they're saving.

Work with MBI →
20+
Years serving merchants — founded 2004, still growing
50
US & Canada — merchants across North America
24/7
Phone support — real people, always available
$0
Lock-in — month-to-month agreements for every merchant
How We Work

Simple process. Real results.

We've refined our onboarding over 20 years to make it as simple and transparent as possible. Most merchants are live within 48 hours.

01
Free analysis

Share your current statement. We analyze every fee and build a clear side-by-side showing what you pay now vs. what you'd pay with MBI. No obligation.

02
Tailored proposal

Your dedicated rep builds a pricing proposal matched to your card mix, industry, and volume. No generic quotes — everything is specific to your business.

03
Fast approval

Digital application, e-signature, and rapid underwriting. Most merchants are approved within 24 hours. Your rep handles all the paperwork from start to finish.

04
Start saving

Equipment deployed and configured, staff trained, and you're live — usually within 48 hours. Your savings show up starting with the very first statement.

What We Offer

Everything you need to accept payments — nothing you don't.

MBI is a full-service payment solutions provider — not just a rate. We deploy and support the hardware, configure the software, connect the reporting, and stay available for whatever comes up next.

✓ POS hardware — countertop stations, handheld units, compact customer-facing displays, and mobile readers. We configure everything before it ships.
✓ Virtual terminal & gateway — accept payments from any device, send invoices, and process recurring billing without a physical terminal.
✓ Interchange-plus pricing — transparent pricing that passes the true card cost through to you, with a fixed, disclosed markup. No blended rates hiding our margin.
✓ Dual Pricing — display a cash price and a card price, letting customers cover the processing fee and eliminating your processing costs entirely.
✓ Online ordering — commission-free pickup and curbside ordering built into your POS, plus delivery integrations with Uber Eats, DoorDash, and Grubhub.
✓ Cloud reporting — real-time visibility into every sale, every employee, and every trend — from any browser, anywhere.
Explore POS devices → All services
PAY
Point of Sale

Station, Mini, Flex, Kiosk — all configured and deployed by MBI

CHARGE
Virtual Terminal

Take payments from any browser — no hardware required

CARD$10.49CASH$9.99
Dual Pricing

Eliminate processing fees — customers choose cash or card price

ORDER3
Online Ordering

Commission-free pickup & curbside — built into Clover

Cloud Reporting

Real-time sales data from any device, always included

Security & EMV

End-to-end encryption, PCI compliance, fraud protection

Our History

Two decades of growth — one consistent mission.

From a small start in 2004 to serving thousands of merchants across the United States and Canada — MBI has grown by doing one thing consistently well: taking care of merchants.

Join MBI today →
2004
MBI Founded
Established in Pasadena, CA with a focus on relationship-first payment processing.
20+
Years in Business
Two decades of continuous growth, serving thousands of merchants nationwide.
US+CA
Nationwide Coverage
Merchants across the United States and Canada — from single locations to multi-site operations.
24/7
Live Support
Real people, always available. Not a chatbot — a dedicated MBI rep who knows your account.
Key Bank Registered ISO
Registered Independent Sales Organization of Key Bank, N.A., Cleveland, OH — backed by one of the most trusted banking institutions in the country.
Credentials & Certifications

Backed by the right partners and credentials.

MBI's certifications aren't just logos — they represent the infrastructure, compliance, and oversight that protect every merchant we work with.

Key Bank Registered ISO

MBI Solutions is a registered independent Sales Organization of Key Bank, N.A., Cleveland, OH — one of the most respected banking institutions in the country.

Enterprise-Grade Payment Processing

MBI processes on one of the world's largest and most reliable networks, handling billions of transactions annually with industry-leading uptime.

PCI DSS Compliance

All MBI merchant accounts are supported within a PCI DSS compliant processing environment. We help every merchant navigate their own compliance requirements from day one.

All Major Card Networks

MBI merchants accept Visa, Mastercard, American Express, Discover, and all debit networks — at the same low rate, with no surprises for accepting premium or rewards cards.

Apple Pay & Google Pay

All MBI terminals support NFC contactless payments including Apple Pay, Google Pay, and tap-to-pay cards — accepted automatically at the same processing rate as any other card.

PAY
Authorized Partner

MBI is an authorized hardware reseller and support partner — meaning the devices we deploy are genuine, warranted, and fully supported.

What Merchants Say

The relationships that define us.

We don't measure success in signed contracts. We measure it in long-term merchant relationships — and in the savings and service that keep merchants coming back.

★★★★★

"Switching to MBI was the easiest business decision I made this year. My rep walked me through everything and we were live in two days. I'm saving over $400 a month compared to my old processor — and someone actually picks up when I call."

MR
Maria R.
Owner, Café Marisol · Los Angeles, CA
★★★★★

"I had no idea my old processor was burying fees in the statement. MBI's analysis opened my eyes. They cut my effective rate significantly, and the Clover system is so much better than what I had. The rep has been great — available whenever I have a question."

JT
James T.
Owner, Pacific Auto Detail · San Diego, CA
★★★★★

"Finally a processor that explains what I'm actually paying for. The proposal was clear, onboarding was fast, and the reporting dashboard has genuinely changed how I manage my business. I can see my sales in real time from my phone. Worth every bit of the switch."

SL
Sandra L.
Owner, Bloom & Co. Florist · Pasadena, CA

Ready to work with
a processor you can trust?

Twenty years of relationships. Month-to-month agreements. Real people picking up the phone. Get a free, no-obligation analysis of your current statement and see what MBI can do for your business.

Get started → Contact us
Founded 2004 No long-term contracts Free statement analysis 24/7 support